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Aire Serv of Southwest Connecticut
Central A/C Installation, Heat Pump Installation and Replacement, Heat Pump Repair or Service,
About us
We are a locally owned and operated Franchise. Our dispatching and operations are run from our Ansonia office but we do service all of southern and central Connecticut. There are many reasons to confidently choose Aire Serv as your provider of heater and air conditioning services—both commercial and residential. With more than 200 locations throughout the United States and Canada, Aire Serv is a trusted name in the field of heating and air conditioning installation, maintenance, and repair. We are proud of our reputation for putting clients first and getting the job done right the first time, every time. When your AC goes out in a heat wave or your furnace breaks down in an ice storm, you need emergency service fast! Call our live dispatchers any time. We offer prompt service, trained technicians and flat rate pricing so there is no surprise after the service. It’s good to know Aire Serv is always just a phone call away!
Business highlights
20 years of experience
Services we offer
Central A/C Installed, Ductwork Installed and Replaced, Gas Furnace Repair & Installation, Heat Pump & Electric Heat Repair, Mr. Slim Mini-Split Systems Installed
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.4152 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 55% | ||
| 12% | ||
| 4% | ||
| 2% | ||
| 3% |
Filter reviews by service
Showing 1-25 of 152 reviews
Jose O.
Jan 2025
Gas Boiler or Radiator Heating System Repair
Very professional and knowledgeable and very fast service.
Bill S.
Sep 2023
Central A/C Installation
talking to salesman everything was great. some things we talked about was not in contract but salesman said would be the same as i already had. Th is in particular ws that i wanted furnace on 4 inch blocks.salesman said it would be. on day of install i wanted new blocks , which i had outside. icould only carry 4 2 inch blocks at a time. i said i would go get 4more but was told too late as they had already cut furnace for cold air return so they put furnace on 2 inch blocks, so i am not satisfiedwith this . also they reused parts of old ductwork.instead of making new. where the old ductwork did not fit correct they taped the seam. i called in my complaint and was told to come out and redo job it would be $500. i said no, why should i pay for yourtaking shortcuts?bottom line-not happy with this company r
William C.
Jul 2022
Central A/C Installation
On time and professional installation. All around good service.
Daniel S.
Mar 2022
Gas Heating and Furnace Service
Good people. Professional and worked quickly.
Sandy J.
Dec 2021
Gas Heating and Furnace Service
12/30/21: My condo was built in 1972, so had its original furnace/ac. Had 3 other proposals, yet not one of them was close to being as thorough, or in my opinion, as honest as Aireservs was. They provided a beautiful new furnace, condenser, digital thermostat, and upgraded how I change my filter (sweet). The service techs respected my home from start to finish and cleaned up everything; Brad and the techs were great! Aireserv is an excellent company that without question, I highly recommend!
Steven R.
Jul 2021
Central A/C Installation
Great experience
Joanne T.
Jan 2021
They showed up on time, were polite, knowledgable. They quoted the job and completed the work as promised.
Antoinette R.
Aug 2019
Customer service team was very informative on the specials for the day, which help me make my final decision to accept there service. The Air condition tech was very knowledgeable and knew the problem to correct ASAP.
Johnrobert V.
Apr 2019
Gas Furnace / Forced Air Heating System - Repair
Kelly was outstanding, worked with my schedule. Jeff was fantastic, he came out the next day, and finished the work right away. He was very professional and knowledgeable.
Junwon L.
Mar 2019
They are a good company. I would recommend them to others and friends. I hired them because a first company I hired gave me a ridiculously high quote for repair job. They said my Fujitsu wall mounted unit had a leak problem. For testing, it costs $1000! It was difficult to swallow so I start searching for alternatives and came to hire AIRESERV. At the first time, a guy came with a wrong adapter (Mitsubishi) although I clearly said to them mine is a Fujitsu. Thatâ s a bummer because I wasted my time to step out of my company for this. But the second visit was successful. Same guy came. He quickly put a right diagnostics and concluded no leakage. From this, I definitely not recommend my first company, Celco. If I would keep using them, I would end up wasting $1000. I already wasted $140 for wrong diagnostics though. Anyhow he reset the unit and it was back on right away! He only charged diagnosis fee. I am happy with how it was handled. I purchased maintenance program for next winter
Juan P.
Mar 2019
Gas Furnace / Forced Air Heating System - Repair
Great Customer Service I was able to save 100.00 just from a phone conversation
Christos R.
Mar 2019
Gas Boiler or Radiator Heating System Repair
Joe, the Technician from Aire Serve did an excellent job!!
Peter S.
Feb 2019
Gas Furnace / Forced Air Heating System - Repair
Good experience all round. Good Communication. Good Follow up, Good work!
Dedrick W.
Jan 2019
Gas Furnace / Forced Air Heating System - Repair
James B.
Jan 2019
Gas Boiler or Radiator Heating System Repair
They responded quickly and got the furnace operating quickly. I hired Aire Serve because Southern Connecticut Gas' customer service would not give me a technician arrival time window of less than 24 hours. I have a service contract with SCG but couldn't accept the idea I might have to wait a whole day for heat. When the Aire Serve technician learned that I had a service contract with SCG, he pointed out additional work my heating system needed and recommended I contact SCG to do that additional work to save myself money. NOW THAT"S AN HONEST BUSNESSMAN ! I highly recommend Aire Serve to anyone with a heating problem but no service contract. An honest company.
Haydare L.
Jan 2019
Gas Furnace / Forced Air Heating System - Repair
They come in for fix my boiler they re change the fee but they can t find the problem they shut of my boiler I have two kids and that night they freeze and cold They said not enough gas pressures I called gas company they come immediately chance the meter my boiler still same My boiler was working from switch after they come it s not working they made my broiler worse
Manuel A.
Dec 2018
Gas Furnace / Forced Air Heating System - Repair
Furnace maintenance service was prompt and price was right.
Steve T.
Nov 2018
Gas Furnace / Forced Air Heating System - Repair
Anthony S.
Nov 2018
Gas Furnace / Forced Air Heating System - Repair
Great service!
Jim S.
Oct 2018
They came out to repair my AC. Told me it was minimum $99 to come out and I agreed. The repair guy looked around, pulled a capapcitor off the compressor and said it will be $300 to replace a $35 part. Now I had to reveal it was 100 degrees outside so I was cornered to take highway robbery so I paid it or I'm stuck for another day. And who knows, when its that hot, try to get anyone. But just so people know, I'm all about making money and I happen to know how much capacitors cost but any repair place making almost 800% margin is not credible. If he charged $150 or even $195 I'd be like ok no problem. But not $300. This is like a car repair guy saying your windsheild washer fluid is $100 to refill. The AC repair guy was super nice, but the customer service and manager at Aire Serve was rude, unwilling to work a better more competitive price and not nice.
Response from Aire Serv of Southwest Connecticut
"Hi Jim, This repair was completed on 07/03/2017 and this particular technician is no longer employed by Aire Serv. I am sorry you feel you were over charged. I did notice the technician rushed through your job which I partially understand being the day before the 4th of July. I can assure you that with the travel involved to get a fully stocked service vehicle to your home with a licensed service technician the day before the 4th of July, we did not get rich on your call. We had 2 hours of time involved in your call without dravel back to or shop. I paid my technician 3 hours to make this repair due to heavy traffic. The repair cost included travel, diagnostic, parts and labor to do the repair. It also included a 2 year warranty on the capacitor including parts and labor. I am sorry the technician did not show you how to save 15% off the call with an Aire Serv advantage plan and I am also sorry he did not perform a complete system check as he was supposed to do as part of the repair. If I was rude to you, I do apologize for that and normally we will at least offer you the member pricing for the repair which would save you a few dollars or we also have a coupon on our web site for $40.00 off any repair which I am going to be sending to you. I must have been in a bad mood this day? :) Thanks for giving us this feedback on your service."
Matthew T.
Aug 2018
Came right out for repair but system was too far gone. They ended up replacing system - juggling their schedule to speed up installation during a heat wave. New system works far better that old one ever did. Price was commensurate with others. Communication was very good throughout the entire process.
Kathy C.
Aug 2018
They came out next day after call.
Emil J.
Aug 2018
They came very quickly and helped provide a temporary remedy
James T.
Jul 2018
They came right out and found the problem with the air conditioner . Very knowledgeable technician!!
Andrew P.
Jul 2018
Gas Furnace / Forced Air Heating System - Repair
Very professional with flexible options in payment. Please to work with.
Licensing
Licensed*
Trade License Number
HTG.0396615-D1
Trade License Locale
CT
Trade License Expiration
08/31/2026
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: State of Connecticut licensing
FAQ
Aire Serv of Southwest Connecticut is currently rated 4.4 overall out of 5.
Monday: 12:00 AM - 11:59 PM
Tuesday: 12:00 AM - 11:59 PM
Wednesday: 12:00 AM - 11:59 PM
Thursday: 12:00 AM - 11:59 PM
Friday: 12:00 AM - 11:59 PM
Saturday: 12:00 AM - 11:59 PM
Sunday: 12:00 AM - 11:59 PM
Aire Serv of Southwest Connecticut accepts the following forms of payment: CreditCard
Yes, Aire Serv of Southwest Connecticut offers free project estimates.
No, Aire Serv of Southwest Connecticut does not offer eco-friendly accreditations.
No, Aire Serv of Southwest Connecticut does not offer a senior discount.
No, Aire Serv of Southwest Connecticut does not offer emergency services.
Yes, Aire Serv of Southwest Connecticut offers warranties.